Customer Service

QUESTIONS

Please contact us via e-mail at sales@winnperry.com with any questions.

PAYMENT METHODS

Visa, Mastercard, American Express, and Discover.

SHIPPING

Shipping will be calculated at the time of checkout and will vary depending on the size of your order and your preferred method of shipment.

Please let us know if you require any special shipping needs and we will do our best to accommodate you.

Once your item has been shipped we will send an email with the tracking number for your package. We are usually able to get orders in the mail on the same day we receive them. Orders placed between Friday and Sunday will be shipped the following Monday morning.

Customers are responsible for charges on rejected packages.

Winn Perry is not responsible for customs fees incurred from importing goods. Products containing liquids may not be shipped internationally.

RETURNS

We are happy to accept returns for items within 7 days of order delivery. When returning merchandise, email us at sales@winnperry.com for return authorization. Items must be received at Winn Perry within 14 days of return authorization. Returns received outside of this timeframe will be refused at the expense of the shipper.

Returned merchandise must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Returned items must include all original packaging. We offer you the option of exchange or refund. Refunds are credited to the original form of payment. All sales are final on clearance  items or items sold "AS IS".

Customers are responsible for all return shipping & customs charges. Winn Perry does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Winn Perry.

Return items to:
Attn: Return Authorization ####
Winn Perry
2505 SE 11th Ave. #100
Portland, OR 97202

PRIVACY

Winn Perry will not sell or share your personal information with any outside source.

CONDITIONS

All products displayed on this site are available while supplies last. Our goal is to display each of our products as accurately as possible. Due to individual screen settings and monitor calibrations colors cannot be guaranteed.

All prices are shown and processed in US dollars. Payment in any other currency will be calculated by your payment provider, translated in to your local currency and represented on your card statement. Returns are accepted if the product is in the condition you received it and sent back to us within 20 days of delivery. After 20 days Makr Carry Goods has the right to refuse a refund or exchange. In the rare case that an item is listed incorrectly, Winn Perry reserves the right to refuse the sale ad may offer the item/s again with the correct information.

Winn Perry does not guarantee the availability of any items listed on winnperry.com.  If the item/s selected for purchase are not available, Winn Perry will make every effot to contact the customer to notify them of the cancelation.  If your credit card has already been charged and your order is canceled, Winn Perry will issue a credit to your card account in the amount of the purchase.

Please note that upon placing an order, a receipt is automatic ally mailed confirming the purchase intent.  This receipt does not constitute a binding contract and orders may be canceled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason seen fit by Winn Perry.  Winn Perry, Inc. shall have the right to refuse or cancel any such order whether or not a credit card has been charged.  If your credit card has already been charged and your order is canceled, Winn Perry will issue a credit to your card account in the amount of the purchase.

All content on this site including, but not limited to: information content, graphic images, and program code, such as HTML and Javascript are the copyright 2010 Winn Perry, Inc.